Frequently Asked Questions
Everything you need to know about your Benchmade experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. Express shipping options are available at checkout for those who need their fashion essentials sooner.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.
How do I ensure I am ordering the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
Do you ship internationally?
Yes, Benchmade ships to over 50 countries worldwide. Shipping costs and delivery windows vary by location and will be calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my Benchmade garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label of each garment. Generally, cold washes and air drying are best for longevity.