Returns & Exchanges
At Benchmade, we stand by the quality of our craftsmanship and offer a 30-day return window for all unworn apparel and accessories. If your purchase doesn't meet your expectations, we make the exchange and return process seamless and transparent.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email and attach it securely to your package.
- 3.Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 4.Drop Off and Track
Hand your package to any authorized carrier location; you will receive a confirmation email once our warehouse has processed your refund or shipment.